In-App Purchases:
iOS
Answer
1) Tap the 'Settings' icon
2) Tap 'General'
3) Tap 'Restrictions' and then select 'Enable Restrictions'
4) You will then be prompted to enter a passcode
5) Re-enter the passcode to confirm
6) Then scroll down to 'In-App Purchases' and turn this off by tapping the switch left


Automatic In-App Purchases are now disabled and a pin will be required to enable purchases on your device.
Please note: Instructions above may vary. Please refer to your device user manual for more information.

Answer
If you make a purchase and do not receive it please contact us. Be sure to include as much information as possible such as:

1) What you purchased
2) The date and time of the purchase
3) Your profile username

Android
Answer
1) Open the Google Play Store app
2) Tap the 'Menu' button
3) Then select 'Settings'
4) Scroll down to the 'User Controls' section and select 'Require password for purchases'
5) Then select the first option 'For all purchases through Google Play on this device'
6) Your Google Play password will now be required for all purchases

Automatic In-App Purchases are now disabled and a password will be required to enable purchases on your device.
Please note: Instructions above may vary. Please refer to your device user manual for more information.
Answer
If you make a purchase and do not receive it please contact us. Be sure to include as much information as possible such as:

1) What you purchased
2) The date and time of the purchase
3) Your profile username












How to Play
Answer
Your objective is to get your pet to the end of the pipe by swiping the keys on the board before
running out of moves. Then you win the gold!.
Answer
You can complete a Mission with as little as 1 star. However, in order to be eligible to play
against The Boss Mission at the end of each neighborhood, you want to accumulate as
many stars as possible.
Answer
Boss Missions are more challenging because “The Boss” enters the pipe to chase down
your pet. This requires you to move your pet more quickly to prevent getting captured.
In addition, we have added barriers that you must close in order to ascend the pipe and to slow
down the pursuer “Boss”, giving you a chance at winning.
Answer
Duels are just like regular missions except you are racing an opponent. You can see how far
along the pipe your opponent is by looking for the “Ghost” of their pet.
The first pet to reach the Safe is the winner.
Tricks are useful to help you win Missions more quickly. Tricks can be empowered by
matching the same colored keys in order to fill the gauge. Once the gauge is full, your trick is
empowered and ready for a single use. Some of the more powerful tricks will require more
matches before they become empowered to use
Answer
Upgrading tricks is advantageous to the player and here’s why…
Each new trick level does 3 things:

1) It lowers the amount of keys needed to fill the gauge
2) The Cool down time decreases with each trick level
3) It increases the capacity of how many tricks you can store at once
Answer
The scrapbook is our way of rewarding users who are loyal to their pets.
Each time you win a mission you earn Paws.
As you collect more Paws, new poster style artwork will become available to you!
Answer
Each time you enter a Pet Safari you are guaranteed to inherit a pet at random.
If you are given a pet that you already own, you will be rewarded in Paws for that pet.
Therefore the Safari can be used to find new pets or to accumulate more Paws for the pets you already own.

Note: If you want a specific pet, you can buy them directly for Jade coins or you can
pay Gold to go on a Pet Safari to win a random pet.
Answer
Each achievement has 4 tiers of rewards that pays out increasing amounts of Jade.
Once you have completed all the tiers of an achievement you unlock the bonus reward beside it.

Each level of achievement has a star, once you get all four stars it unlocks the reward beside it.









Troubleshooting +-/
Answer
Try waiting a few moments for the game to respond.
If not, then try closing the game application and re-opening it.
Answer
No, your progress will be saved on our server and will be synced with your account.
You can play from any device, anytime anywhere without loss of progression.
Answer
Your progress is saved automatically every time you play!
Answer
You do not need a Facebook account to play Fuzzy Critters.